For Families & Loved Ones
When Someone You Love Is Struggling
You do not need the perfect words or a plan all figured out. Start here, and call us anytime. Most PPO plans accepted.
You are not powerless, and you are not alone
When someone you love is caught in addiction, it can feel like you are watching from the outside, saying the wrong thing, walking on eggshells. That feeling is normal, and it does not mean you have failed.
The way you show up matters more than you think. You do not have to fix everything today. You need a few things you can say and do that actually help, and a place to call when you are ready.
Start here
Short, practical guides for the moments that feel hardest.
What to Say (and What to Avoid)
The words that open a door instead of closing one, plus questions that invite honesty.
Learn moreHow to Support a Loved One
Practical ways to help without losing yourself, and how to set boundaries with love.
Learn moreCommunicating in Recovery
Listening, rebuilding trust, and talking through the hard parts once treatment begins.
Learn moreGet Help
Who are you here for?
A few quick taps, completely confidential. Answer right here on the page.
How we help families
Recovery holds better when the people closest are part of it. Our team brings family into treatment, coaches you on what helps, and keeps everything confidential from the first call.
- Family involvement built into treatment, not tacked on
- Guidance for you, whether or not your loved one is ready yet
- Confidential from the first call, protected under 42 CFR Part 2
- Dedicated support for court-involved cases
In-network with most major PPO plans
We work with most PPO and HMO insurance. Not sure about yours? We will check for free.
We do not accept Medi-Cal at this time.
- Most PPO plans cover treatmentOften most or all of the cost.
- Free verification in minutesWe call you back with a clear answer.
- 100% confidentialPrivate, with no obligation.
Plus most other PPO plans. Not sure about yours? We check for free.
Frequently Asked Questions
Straight answers to the questions we hear most. Anything else? Call us, day or night.
What if my loved one will not admit there is a problem?
That is one of the most common places families start. You cannot force insight, but you can stay connected, avoid ultimatums that end the conversation, and get your own guidance in the meantime. Call us and we will talk through your specific situation, with no pressure.
Can I call before my loved one is ready?
Yes. Many of our first calls come from a parent, partner, or sibling. We can help you understand options, coverage, and how to approach the conversation, even if your loved one is not part of that first call.
Is what I share confidential?
Yes. Contacting us is protected, and reaching out for information does not create a record for your loved one. We will not disclose that you called.
What if I think they are in danger right now?
If someone is in immediate danger or talking about suicide, call or text 988 (the Suicide and Crisis Lifeline) or call 911 right away. Once everyone is safe, we are here to help with the next step.
You do not have to do this alone.
Reach out today. Every call is confidential, and there is no pressure, just help.